Appointments
If you aren't sure what type of appointment you need, please click here.
Routine Appointments
Routine GP Appointments
As of Wednesday 14th May 2025, we will be using Rapid Health to book all our GP appointments. You can:
- Book a GP appointment online by clicking here
- Phone 01590 672953 and speak to a receptionist who will talk you through the form and offer you an appointment
- Come in and speak to a receptionist who will do the above with you
We have a mixture of face to face and telephone appointments every day.
Most of our appointments are routine and are available up to 8 weeks in advance. The more notice you give, the more likely you are to get the time and date of your choice. A routine appointment is for one person and lasts for 15 minutes. Please ask for a longer appointment if the problem is complex if there is more than one.
Nurse Team Appointments
These can be booked directly using SystmOnline or the NHS app or by speaking with reception.
Urgent appointments
Appointments are available daily for urgent medical problems. These appointments are available on the same day. These can be accessed in the same way as our routine appointments.
Cancelling your appointment
To cancel an appointment, please either call the surgery on 01590 672953, click the link below, or access your Rapid Health booking email to cancel.
Book an appointment online
You can book a GP appointment online by using our online form – https://chawtonhouse-consult.uk.rapidhealth.co.uk/
If you’re set up for Online Services you can use SystmOnline or the NHS app to book Nursing team appointments. Please click here for more information.
Enhanced access
Enhanced Access Appointments are available outside our normal opening hours. These are available on Saturdays and rotational evenings. Speak to a receptionist to book these.
Home visits
Home visits, when appropriate, are an important component of general practice. Home visits are for when your medical condition prevents you from coming in to the practice.
Most patients and their medical conditions get treated at the practice. You may need to take public transport or a taxi to get here. Children can usually attend the practice, and it is safe to bring a sick child if the doctor asks.
The lighting and equipment are better in the practice compared with patient’s homes.
If you feel that you need a home visit, telephone the practice on 01590 672953 and let the receptionist know. The receptionist will take your details and symptoms; then a doctor may call you to discuss. Please note that it is the doctor’s decision whether a home visit is necessary, or not. Our home-visiting Paramedic team do most of our home visits.
If you need help when we’re closed
The surgery is closed from 6:30pm to 8:00am on weekdays and at weekends and Bank Holidays. If you need urgent medical help in that time, contact the NHS 111 service. You can do this by calling 111 – calls are free from landlines and mobiles, or use 111 online https://111.nhs.uk/. You can also access Rapid Health outside of our opening hours to book GP appointments, however these will only be seen during opening hours.
Who do I see?
