If you aren't sure what type of appointment you need, please click here.

Routine appointments

To make an appointment in normal surgery hours, please:

– Phone 01590 672953

– Book an appointment at reception

– Book an appointment online (available if you are registered for Online services)

– Consider consulting online from home using WebGP / eConsult

Before making an appointment, consider whether you need to see a doctor, a nurse, another healthcare professional, or whether your problem may be dealt with via a telephone consultation. We have a mixture of face to face and telephone appointments every day.

For more detail about availability of individual doctors please click here

Most of our appointments are routine and they can be booked up to 8 weeks in advance. The more notice you give, the more likely you are to get the time and date of your choice. A routine appointment is for one person and lasts for 10 minutes. Please ask for a longer appointment if the problem is complex or multiple. A few appointments are allocated for more urgent medical problems and can be booked on the day of requirement.

Urgent appointments

We also have appointments available each day for urgent medical problems, which cannot wait. Please note these appointments cannot be booked in advance. If you request to see a doctor urgently, you may be asked for some information about your problem. If you do not wish to give any information then please inform the receptionist, however the extra information will help the receptionists to make the most appropriate appointment with either a doctor or nurse.

Cancelling your appointment

To cancel an appointment, please call the surgery on 01590 672953 or click the link below.

Consult with a Doctor online

You can also contact a Doctor online and send pictures using our online form.

If you’re set up for Online Services you can also use SystmOnline or the NHS app to book appointments. Please click here for more information.

Extended access

Extended Hours Appointments are available outside our normal opening hours at Chawton House Surgery on Saturdays and one day a week on a rotation.

If you would like to be seen outside of our normal opening hours please call us and we will try to facilitate this.

Cancelling a Saturday appointment

As this is run outside of normal hours, please contact 07342 165867 should you need to contact on the day. Please note this should only be used on a Saturday – you can call us during the week to change these appointments, as normal.

Home visits

We believe that home visits, when appropriate, are an important component of general practice in the United Kingdom. Home visits are for the infirm, or when your medical condition prohibits you from attending the practice. Most medical problems can be brought to the practice however, and this may mean you needing to take public transport or a taxi to reach us.

Children can almost always be brought to the practice, and there is no harm in bringing an ill child to the practice if requested by the doctor. Lighting, equipment, and examination facilities are far superior in the practice compared with the home environment.

If you do feel, despite the above, that a home visit is necessary, please telephone the practice on 01590 672953 as early in the day as possible and select the option for home visits. A receptionist will take your details and symptoms; a doctor may call you to discuss the visit request further as soon as possible. Please note that it is ultimately the doctor’s decision whether a home visit is necessary, or not. Most of our visits are carried out by our home-visiting paramedic team.