Patient Participation Group

The PPG serves as a bridge between patients and the surgery.

It provides a way for patients to make positive suggestions about the practice, raise general concerns and ideas for improvements. The PPG representatives meet regularly with Chawton House Management, issues raised by patients are discussed and the outcome is reported back to the patient and may also be reported in PPG Newsletters which will be available by email or in the surgery.

It provides a way for practice staff to communicate with patients. As well as providing information, this helps patients understand the demands and issues that practice staff have to deal with when running the practice.

Feedback from the PPG may be used for other reasons such as influencing the provision of health and social care and to develop self-help projects to meet the needs of fellow patients.

Please note that the PPG is NOT about individual medical issues or anything that happened during a consultation with a doctor or nurse. These matters are confidential and we are not allowed to discuss them at meetings.  Please discuss these concerns either directly with your GP or with the Practice Manager.

Any patient at the Chawton House Practice can become members of the PPG. Just complete the Registration Form and put it in the box in Reception or hand to the Receptionist

A committee is formed from volunteers who represent patients and a member of Chawton House Management. They will help to set up and run the PPG and deal with any issues that result from meetings. Current PPG Patient Representatives are Alan Lawrence, Mary Pruss, Michael Barsby, Leanne Saunders, Po Cheng Wood, Brian Curwain, Sally Johnson, and Kathy Quinn.

1. Complete the PPG Comment and Suggestion Form below and a message will be sent to your PPG.
2. Write to us and put the letter in the PPG Letterbox in Reception.

The information you supply us will be used lawfully, in accordance with the General Data Protection Regulation (GDPR) 2018, this gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.