Online Services and Online Consultations

Increasingly the NHS is developing ways of accessing services online and this link summaries these options: Health at Home

There are a number of easy ways for you to access medical services provided by the surgery using online methods, saving you a visit to the surgery.

1. To get the most out of accessing services online, we now suggest registering via the NHS App.
   • Using this service you can order online prescriptions as well as book, cancel and view appointments. This facility is available 24 hours a day, seven days a week. You can also: view your medical records; access health advice via NHS Choices; get latest Covid-19 advice and much more.
   • To Register you have to download the NHS App , create an NHS Login and prove your ID.
   • The NHS App is available now on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England. (Teenagers between 13 to 16 years will need to have a discussion with the surgery before being able to register fully, in order to ensure it is suitable for them).
   • If you are already registered for online services (using SystmOnline (desktop version) or Airmid UK (App version)) these continue to function as before.
   •  Please note that access to SystmOnline will be granted to parents/guardians for children under the age of 12. Access for patients and/or parents/guardians of patients aged between 12 and 16 will not be granted. For a more detailed explanation regarding this matter, please click HERE.
2. You can consult your GP online by completing an eConsultation using this link. You can even attach a photo using this method. Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes. Please note the eConsult service is not monitored outside our normal surgery opening hours. Any eConsult request you submit outside of our normal surgery opening hours will not be read by a doctor until we open the next working day.
3. You can have a routine asthma, blood pressure or contraceptive review using this link
4. Arrange for your prescriptions to be sent quickly and electronically to your chosen Pharmacy either by contacting your Pharmacist or the Surgery to set up ‘Electronic Transfer of Prescriptions‘ (ETP).
5. Many health problems can be resolved by self help – our Links to Self-Help page provides links to reliable sources of advice for a variety of common conditions.

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